TO ALL OF OUR PATIENTS:
As the Coronavirus (CLOVID -19) illness story continues to remain with us, we wanted to update the following:
- Starting March, 23, 2020 we eliminated morning and afternoon Walk-in hours. Stay tuned for when we restart those hours (probably not until fall, 2020). Also, our office hours have changed to 8:00 a.m. - 5:00 p.m. Monday - Friday and we have eliminated Saturday hours through the end of May, 2020.
- Starting March 23, 2020, we started using one side of the office for well and non-febrile patient visits and the other side of the office for all patients with fever visits. This has worked very well. We have utilized the system of the family waiting in the car until their room is ready. The American Academy of Pediatrics is strongly encouraging the continuation of well visits and immunizations so as to not create other health related problems. In addition, despite Illinois now in a “shelter-in-place“mode as announced by Governor Pritzker in March, 2020, seeking and obtaining medical care is still allowable.
- Our new office hours will be 8:00 am – 5:00 pm Monday through Friday until further notice. We will be closed on Saturdays through the end of May, 2020.
- We have also introduced TELEMEDICINE as an option for certain visits/problems. We will also be available for discussions, etc via the telemedicine platform. We want to provide you with the best possible ways of receiving quality medical care.
- Due to CDC guidelines as well as State of Illinois requirements, it is now necessary for ALL patients (older than 3 years of age) and their family members to wear masks in our office. We do not have enough masks available to give to our patients; please secure them before coming to the office.
- If your child has asthma and you are bringing him/her in because of it, please bring your spacers and inhalers with you. Because of COVID-19, it is recommended not to use nebulizers in the office. Nebulizers used at home will still be appropriate.
- Lastly, when you have an appointment, you will be asked if the family members coming in have a fever, cough, and other symptoms of COVID. This is to protect your family as well as all others
MORE COVID-19 INFORMATION
Unlike influenza where children generally have more significant illness than adults, coronavirus typically has been causing more significant illness in adults. Symptoms are primarily fever and cough, but can also include nasal symptoms, headaches, muscle aches, vomiting and diarrhea.
We want you to know that we are taking every precaution to reduce the risk of you or your child from contracting this viral illness while visiting our office. We have established a protocol here in our office to include improved sanitization practices as well as limit possible exposure to the virus.
WHAT WE CAN DO FOR COVID-19
- We are here to help –and we are here to figure out if your child has coronavirus and needs testing, or if your child has influenza, or one of the other common illnesses that are still in our community.
- We can treat some of the symptoms of coronavirus, but we cannot treat the virus. Antibiotics DO NOT WORK FOR COVID -19.
- We can hopefully alleviate any fears you may have about this virus. We don’t expect serious complications in children with COVID -19, but we still do not know enough about this virus to give highly accurate answers. But because so many scientists are working to learn about this virus around the clock and around the world, new information is coming on a daily basis.
- We are planning on continuing to see our patients for routine appointments, preventative care and, of course, other illnesses and problems not related to COVID -19. We encourage you to keep your appointments.
WHAT WE ARE DOING TO MAKE OUR OFFICE SAFE AND LIMIT COVID -19 RISKS
- We have removed all books, magazines, and toys from our waiting room and exam rooms – so please bring your own entertainment.
- We will screen for illness before you come in to the office via questions.
- We are cleaning surfaces in our office many more times than usual with appropriate cleaning solutions.
- We want to limit your time in our waiting room; we ask you to call from your car upon your arrival to start your check–in process. You will then be notified that your room is ready..
- We ask and strongly encourage you, whenever possible, to bring only your child who has an appointment that day.
- We will ask that every person that comes to our office wear a mask during the entire visit. This includes the patient and any family member as well.
- We will continue to practice in the style that we always have done – evidence based medicine with judicial use of antibiotics.
WHAT YOU CAN DO TO LIMIT COVID – 19 INFECTION
- Encourage your family to wash hands frequently with soap and water for 20 seconds or with an appropriate alcohol-based hand sanitizer.
- Avoid crowds; maintain a distance of 6 feet from the next person as much as possible when out in public
- Cover your mouth when coughing and encourage your children to do the same.
- If you or another family member are ill, do not go out in public unless to seek medical attention.
- If your child is not seriously ill (for example, sustained high fever, shortness of breath, difficulty breathing, persistent vomiting) he/she does not require a visit to the office. Every person does NOT need to be tested to confirm that one has coronavirus. Treating one’s symptoms to make him/her comfortable is all that we can offer you to do. It is very important to try to limit the spread of the virus by staying in hour home while ill.
- For up to date daily information on COVID -19, check out CDC.gov.
THANK YOU FOR YOUR TRUST IN US AS ALWAYS;
WE WILL CONTINUE TO HAVE THE BEST INTERESTS OF YOUR FAMILY IN MIND.
PLEASE CALL US IF YOU HAVE ANY QUESTIONS!